Privacy Policy

1. Information We Collect

When you use our website or contact forms, we may collect:

• Name, email address, phone number, and company name (contact and quote forms)
• Product interest, message content, and optional catalog download requests
• Technical usage data on the global site (analytics cookies — see Section 5)
• IP address and browser metadata required for spam protection and server logs

2. How We Use Your Information

We use collected information to:

• Respond to product inquiries, quotations, and technical support requests
• Send requested catalogs or follow-up communications you initiated
• Improve website performance and understand visitor interest in our product lines
• Protect against spam, abuse, and fraudulent submissions

3. Data Sharing

We do not sell your personal information. We share data only with service providers that help us operate the website (hosting, email delivery, analytics) under appropriate safeguards, or when required by applicable law.

4. Data Retention

Lead and inquiry records are retained as needed to process your request and maintain business records. You may request deletion of personal data by contacting us (Section 7).

5. Cookies and Analytics

Our global website (pipe-corrugator.com) may use Google Analytics, Google Tag Manager, and session recording tools after you accept analytics cookies via our cookie banner. Regional China and Russia sites do not load these third-party analytics scripts.

You can disable non-essential cookies through the cookie consent banner or your browser settings.

6. International Visitors

Suba Machinery is based in China. By submitting a form, you consent to processing of your data for the purposes described above, including cross-border transfer where necessary to respond to your inquiry.

7. Your Rights and Contact

You may request access to, correction of, or deletion of your personal data, or object to certain processing, by emailing us. We aim to respond within 30 days.